What is Counselling?

About -St John's Counselling


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St John's Counselling & Therapy Ltd

St John's Offers the following Services;

  • Individual Counselling/Psychotherapy
  • Relationship/Couple/Marriage Counselling
  • Coaching
  • Hypnotherapy
  • EMDR
  • Supervision 
  • Lower cost  clinic; for non complex issues 
  • Corporate Services

Affordable counselling

St John's has 5 Qualified therapists available with fees starting from £40 - £75 per session depending on type of therapy and experience of the therapists offering the service.  

Low Cost Clinic

We offer high quality, supervised, Therapy and Counselling at a low cost for those on low income or unemployed.  The clinic is resourced with 6 voluntary Therapists who come from local Universities and Colleges who are in their advanced stages of Counselling and Psychotherapy training.

St John's is a placement provider for advanced training for Newman's University, Maple Leaf and Halesowen College.  Each of the Therapists have to have succussfully completed at least two years of advanced training and have been endorsed by their training provider as fit to practice.  Which effectievely means they have been assessed as competent to work with the public in a clinical setting.  

St John's Low cost counsellors and Psychotherapists specialise in working with adults who may be suffering from a variety of emotional difficulties that may involve experiences such as:

Loss and bereavement
Anxiety and panic attacks
Crises of identity
Relationship problems
Eating disorders
Sexual abuse  issues
Assertiveness problems
Life Crises
Lack of self esteem

This service will not usually be suitable for individuals who have severe mental health problems, who are actively suicidal or have a current drug or alcohol misuse problem.

If you think Psychotherapy or Counselling might be useful to you and you wish to utilise the low cost services we offer please contact Debbie and ask about how to apply for this through the low cost clinic.

We offer the Low Cost Therapy in 6 month blocks, and the first part of applying for this service is to find the right therapist for you. You will need to be assessed as suitable so following an initial conversation you will need to complete an intake for so we are sure you  will be allocatethe right Therapist for you.

Corporate Businesses are now not only required to  do a risk  assessments of the environment for their employees physical safety, but also required to risk assess the work environment to meet the the mental well being of their staff. Because being in good shape mentally as well as physically is vital to a healthy, productive and happy workforce.

The media is often reporting about the negative impact that stress and other problematic issues can have on business development and growth. Stress both at home and at work is increasing.

Managing this process is about the way people - your employees - respond to, and cope with change. Understanding and capturing the complexity of inter-personal relationships and individual strengths and needs within the workplace in order that your business can achieve is our primary objectives.

Working with St John's and  our employee assistance counselling program we aim:

To provide individuals with access to an independent, flexible and professional Counselling Service focussing on personal & professional issues, challenges, managing change and work-life balance.

Our  Counselling Service is specially designed to give you the highest calibre trained professionals and peace of mind. So no matter what you're concerned about, there'll be someone with the right experience and training to help you and if not – we will have the resources to signpost you to the most appropriate intervention available.


Professional service

The aim is to work with warmth empathy and acceptance for who you are as person.   Fully qualified and members of the BACP, all work will be guided by their code of ethics.

The Practice,

The Therapy Hour is 50 minutes and offers a range of psychotherapy, counselling, coaching, supervision, Hypnotherapy. 

First Contact

Whether you are interested in working  as a private individual or as an organisation, your first point of contact will usually be an email or telephone call. We will may spend some time on the telephone discussing your needs in an attempt to establish whether we are the right people for the job, or you may choose to come along for a face to face assessment. If I am unable to help, I will do our best to refer you to a practitioner or service that can.

Initial Assessment

The initial assessmentMost people feel apprehensive before coming to counselling and as it is a big step, it is important that you should feel comfortable talking to your counsellor.  

The initial assessment is an opportunity for the client and therapist to meet, discuss their needs and expectations, and decide if they both wish to proceed. Terms and conditions, and the initial outline of a treatment plan, will be agreed between the therapist and yourself at this meeting.

Working Together

I would normally expect you to commit to an initial 6 sessions of work, usually (although not always) occurring once weekly. I find this often proves sufficient for those bringing relatively simple issues. For others, the six sessions offers a time-limited introduction to counselling and therapy, during which period I am able to assess needs and preferred style of working in more detail. For such clients, the review which takes place at the end of the initial period allows them to examine what they have achieved thus far and to consider what remains to be worked on.

 If we decide to continue, we will formulate a plan for continued work, usually in an open-ended contract.

 How long does it last?

Individual Counselling sessions are usually 50 minutes long and take place on a weekly basis. How often we meet and how many sessions you have will depend on what you want to work on and and what we agree together. 

Couple Counselling sessions are usually 60 Minutes long and take place on a weekly basis.

Counselling Agreement

Counselling provides you with the opportunity to present issues that are causing you concern, difficulty or distress to someone who is trained and experienced in providing psychological and relational help.

Counsellor rights and responsibilities:

1. Confidentiality & Supervision

  • As your therapist I will respect you as a person and endeavour to honour your trust.
  • I will respect your confidences and protect them from disclosure to others unless authorised by yourself or by law.
  • Exceptions to confidentiality are allegations of child abuse, when a serious crime has been committed or threatened or if there is serious risk of harm to yourself or others.
  • If I consider that you are at imminent risk of causing serious harm to yourself or others, I may seek additional assistance on your behalf or on behalf of vulnerable others. This will normally be done with your consent unless the circumstances prevent this, in which case i will, where appropriate endeavour to inform you about what has been communicated and to whom.
  • You are recommended to let me know of anyone from whom you wish to receive additional support and with whom I can communicate with on a confidential basis between sessions should this be required. (e.g. other professional: social worker nurse or a doctor.)
  • As part of my professional development as a counsellor and in order to enhance the quality of the therapy being offered to you I may discuss my work with my therapeutic supervisor. I attend regular sessions with an experienced and qualified BACP  supervisor
  • .Should I discuss your case, in order to safeguard confidentiality and protect your anonymity, I will not disclose your name or any possible identifiable details.
  • Before considering breaching confidentiality, I will consult with my counselling supervisor.

2. Records

Sometimes I will keep brief confidential notes of our counselling sessions. Your notes will be locked in a filing cabinet at my premises, to which only I have a key. In accordance with the timescale for storage of records as recommended by my professional body: The British Association of Counselling and Psychotherapy (BACP) notes and records pertaining to your case will be retained for seven years. See Ethical Framework for Good Practice in Counselling and Psychotherapy (www.bacp.co.uk) for further information. After seven years all notes and records retained concerning your case will be destroyed by shredding. Records may be “weeded” out periodically to remove information that no longer serves a therapeutic purpose and does not form part of the brief factual work that we do together (e.g. flip chart work we may do in sessions).

3. Assessment:

At the end of the first session, we will discuss what is likely to most helpful to you and how you want to proceed. We may agree a number of sessions for ongoing work and the pace for this work, normally weekly on a protected time and day that is mutually suitable.

As this contract draws to a close we review the work to date and either re-contract or work to a close of counselling together. The counsellor is responsible for the process of counselling.

Your responsibilities as client

You are responsible for your own thoughts, feelings, actions, and for your own personal growth. You, as client, are responsible for the content of the work.

Your counsellor is here to help you to help yourself, to the best of your abilities.



Your responsibilities:

  • To be open, honest and willing to share your concerns with your counsellor.

  • To ask questions when you don’t understand or when you need clarification.

  • To report changes or unexpected events with your counsellor as related to your problem.

  • To keep appointments or to give at least 24 hours advance notice when you need to cancel or reschedule an appointment and to pay the agreed fees to the counsellor. I reserve the right to charge a late cancellation fee  that is equal to 50% of the session fee with less than 48 hours notice or the full fee will be charged for if  less than 24 hours for each missed or late cancellation of a session.

  • Should you arrive late for a session, or decide to end a session before the scheduled time my standard fee remains applicable. If you arrive late for a session, I will not be able to extend the session beyond the allocated time.

  • To communicate any changes in circumstances that might impact on your therapy.



Complaints Procedure

My aim is to provide you with the highest quality of counselling service which includes a safe and competent practice. I am here to help you to help yourself to the best of my ability.

If you have any concerns about the counselling and feel unable to resolve them directly with me or my supervisor, I will facilitate you to make a complaint to the BACP

How much does it cost?


How do I make an appointment?

Contact us

 Company Number 11061510


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